WhatsApp Customer Service Issues

Archive 86

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #86. It includes a selection of 20 issue(s) reported May 31, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I hope you are having a great day! I am Fancy. I recently had my WhatsApp account disabled without any warning. I was only using it to communicate with clients and friends. This tool is crucial for my work, so I kindly ask for your assistance in restoring it. If there was any violation of rules due to my actions, please inform me so I can avoid similar issues in the future. You can reach me at: +86-[redacted]0. Thank you for your help! I wish you all the best in your endeavors!
Reported by GetHuman8399319 on среда, 31 мая 2023 г., 1:13
Dear WhatsApp Manager, I am writing to request the reopening of my banned WhatsApp account. I have always used it in accordance with regulations and would appreciate your assistance in resolving this matter promptly. As a salesman, crucial customer details are stored in that account, and it is urgent for me to regain access as many important clients are reaching out to me. I commit to adhering to WhatsApp rules going forward. Your prompt attention to this issue would be greatly appreciated. Thank you. Best regards.
Reported by GetHuman8399436 on среда, 31 мая 2023 г., 3:53
My phone number got blocked on Whatsapp due to unknown reasons. I have tried to register a new number, but it's also having issues with receiving the SMS or verification call. I heavily rely on Whatsapp for communication with my friends; not having it is causing me stress. If my usage of the service violated any terms, I apologize and hope for a resolution soon. Thank you.
Reported by GetHuman-gituarar on среда, 31 мая 2023 г., 4:25
My phone number got blocked on WhatsApp due to an issue I'm not sure about. I've now registered a new number, but I'm facing the same problem. The system prompts me to resend the SMS or use the "Tap to Call" option. I rely on WhatsApp a lot to communicate with my friends and not having access to it is stressful for me. If my number was mistakenly blocked, I apologize for any misuse of the terms of service. I hope for a quick and positive solution from your end. Thank you, and God bless.
Reported by GetHuman-gituarar on среда, 31 мая 2023 г., 4:31
Hello, I believe my account may have been banned by mistake on WhatsApp. I have not violated any of their privacy policies or terms of service. I kindly request a prompt response to help restore my account. In the event that my account has been banned, I would like to understand the reasons behind it. I do not use any third-party apps that could have caused this issue. Your assistance in releasing my WhatsApp account would be greatly appreciated. Name: Bhavani Gmail: [redacted] WhatsApp number: [redacted] Device Name: Vivo
Reported by GetHuman8383060 on среда, 31 мая 2023 г., 9:59
My WhatsApp account has been unexpectedly banned. I have been a long-time user without any violations of the app's terms. I was surprised to find my account banned when I tried logging in today. I request an investigation into this issue and the prompt removal of the ban on my account. I can assure you that I have not participated in any activities that would warrant my account's suspension. The banned number is [redacted], and you can reach me at +[redacted]52.
Reported by GetHuman8400066 on среда, 31 мая 2023 г., 12:41
Hello Whatsapp Team, My full legal name is XYZ. My WhatsApp number is [redacted]. I agree to respect all of WhatsApp's terms and policies. It seems there was a mistake as I have not violated any rules on WhatsApp. I share important educational messages, but some users have mistakenly flagged or reported my account resulting in its ban. I kindly request that you unban my WhatsApp account. This is my official number and my friends, family, and clients are unable to reach me, causing significant inconvenience. I hope for your understanding and prompt action to unban my account. Thank you.
Reported by GetHuman8400090 on среда, 31 мая 2023 г., 12:55
Hello, I have read your terms and conditions as well as the privacy policy. I realize that I may have inadvertently breached your privacy policy. I understand the proper usage of WhatsApp now, and I acknowledge that this number is linked to people who are close to me. I kindly request that you lift the ban on my WhatsApp number, +[redacted]21. This number has been my official one for many years and I rely on it for communication purposes. Thank you for your understanding.
Reported by GetHuman-rangapar on среда, 31 мая 2023 г., 13:52
I am reaching out to appeal the block on my WhatsApp account. I was recently notified of the ban, but I am uncertain of any misconduct on my part concerning the terms and conditions. WhatsApp is an integral tool for me to stay in touch with loved ones, friends, and colleagues. Getting barred without clarification has been disheartening since it disrupts my daily communication. I kindly ask for a thorough review of my account and clarity on the cause for the ban. Should there have been a breach, I express my regrets and commit to abiding by the guidelines to prevent a recurrence. You can contact me at [redacted].
Reported by GetHuman-gambubon on среда, 31 мая 2023 г., 14:35
My previous phone number, [redacted]5, got banned from using WhatsApp. I got a new SIM card and logged into WhatsApp successfully for a few days, but then it stopped working again. I uninstalled the modified WhatsApp version I had and downloaded the official app, but I keep receiving messages to use the official app. I've even tried using business WhatsApp without success. I'm reaching out for assistance to resolve this issue with my number, [redacted]0, and I assure you that I will abide by all rules and terms. Please help me resolve this problem.
Reported by GetHuman8400277 on среда, 31 мая 2023 г., 18:50
Subject: Assistance Needed for WhatsApp Account Block Hello, I would like to reach out to the "WhatsApp customer support" team. I am facing an issue with my account that has been blocked by WhatsApp for the past three days. My name is Roody Batichon, and I am from Haiti. I appreciate the recent updates that have been made to the platform. However, I rely on this account to stay connected with my family using the number +[redacted]6. I kindly request your assistance in unblocking my account so I can continue using the service. Thank you for your help. Best regards, Roody Batichon
Reported by GetHuman8401739 on четверг, 1 июня 2023 г., 0:18
Subject: WhatsApp Account Suspension Hello WhatsApp Customer Service Team, I hope this message finds you well. I am writing to address the suspension of my WhatsApp account, +44 [redacted]2. I acknowledge any possible breach of WhatsApp's Terms of Service and sincerely apologize for it. Using WhatsApp is essential for both personal and professional communication for me. I assure you that I will fully comply with WhatsApp's policies moving forward and stay informed of any updates. I kindly request your assistance in unbanning my account. Thank you for considering my appeal. Should you require any additional details to process my request, please do not hesitate to contact me. Looking forward to your response. Warm regards, Doreen
Reported by GetHuman8399436 on четверг, 1 июня 2023 г., 0:20
Dear WhatsApp Customer Service Team, I apologize for any inconvenience. Recently, my account +44 [redacted]2 was suspended due to a violation of WhatsApp Terms of Service. My WhatsApp account is crucial for personal and work-related communication. I assure you that I will comply with WhatsApp's Terms of Service and stay updated on any changes. I kindly request the unbanning of my account. Thank you for considering my appeal. Please feel free to ask for any additional information needed to review my case. I am eager to hear back from you. Best regards, Doreen
Reported by GetHuman8399436 on четверг, 1 июня 2023 г., 1:23
Dear WhatsApp Customer Service Team, I would like to request the reinstatement of my suspended account, +44 [redacted]2. I sincerely apologize for any violations of the WhatsApp Terms of Service. My WhatsApp account is essential for both personal and professional communication. I am fully committed to complying with WhatsApp's terms and staying informed of any updates to the service. I kindly ask for your assistance in unbanning my account. Thank you for considering my appeal. Should you require any additional information from me to further evaluate my case, please do not hesitate to contact me. I am looking forward to your response. Best regards, Doreen
Reported by GetHuman8399436 on четверг, 1 июня 2023 г., 6:34
I have an Android phone, and I use WhatsApp Messenger. However, when I open the app, a message appears stating, "We have completed our review and this account is not allowed to use WhatsApp." I am puzzled because I have not violated any of WhatsApp's terms. Unfortunately, I am unable to send a review as I used to do before, as it seems the review has already been completed. I am hesitant to register a new number because there are significant school-related chats on my existing account. I need assistance in resolving this issue promptly.
Reported by GetHuman-nangombe on четверг, 1 июня 2023 г., 7:44
My WhatsApp account got banned for violating the rules, and I'm not sure how it happened. I regret any violations, and I assure they won't occur again. I'm seeking assistance in getting my WhatsApp number unbanned, as it's crucial for communication between the Anti-Trafficking Rescue Team and victims of trafficking. I appeal for the number to be restored: +[redacted]0.
Reported by GetHuman-waragai on четверг, 1 июня 2023 г., 9:13
Hello, I'm Odetola Peter from Pretoria, South Africa. Recently, I received a call mentioning the name of a pastor I know well. The caller said there's a prayer event and I needed to confirm my participation with an adult code they would send. After I provided the code, my WhatsApp was hijacked, and messages asking for financial help were sent to all my contacts. The WhatsApp number that was compromised is +[redacted]2.
Reported by GetHuman8402442 on четверг, 1 июня 2023 г., 10:08
Hello, I am writing to report that my WhatsApp account has been banned without any explanation. I have been a loyal user of WhatsApp for many years and have always followed the terms of service without issue. Upon attempting to log in today, I was surprised to discover the ban without any prior notification or warning from WhatsApp. This situation has left me feeling frustrated and disappointed. I kindly request a thorough investigation into this matter and ask for the ban on my account to be lifted promptly. I can confirm that I have not participated in any activities that would warrant such action. Thank you.
Reported by GetHuman8403155 on четверг, 1 июня 2023 г., 15:42
Yesterday, my account got hacked. I received a call on WhatsApp from a number I recognized with a profile picture I knew. The person asked me to join a church WhatsApp prayer group. Thinking it was the actual person, I was told to call a specified number for them to add me. Soon after, I received a message that my number was registered on another device. Since then, individuals have contacted me, asking if I requested money from them, and some have already sent funds.
Reported by GetHuman8404208 on четверг, 1 июня 2023 г., 22:04
Dear administrators, We are facing a critical issue with our phone number that we have been using for WhatsApp for the past 4 to 5 years. After getting a new Android phone, we are unable to verify the number. Despite numerous attempts, we are not receiving the verification code through call or message. With only one or two attempts left, we are concerned about facing a one-day delay or more. We have the number and all necessary documents ready. We also have Telegram and Imo accounts available. We urgently need your assistance to resolve this matter regarding our Afghan number (+93). Awaiting your prompt response and support.
Reported by GetHuman8404362 on четверг, 1 июня 2023 г., 22:58

Help me with my WhatsApp issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!