The IRS Customer Service Issues

Archive 58

The following are issues that customers reported to GetHuman about The IRS customer service, archive #58. It includes a selection of 20 issue(s) reported March 11, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My name is Courtney M. Batson, and my social security number is [redacted]. I currently live away from my parents and need to file my taxes. I suspect my parents might have already filed my taxes and received my stimulus checks without informing me. I urgently require this information to file my taxes for [redacted]. I am feeling unsure if my taxes have been filed or if I received any stimulus payments. I am 20 years old and need assistance with this matter as my tax accountant cannot proceed without it. Contact me at [redacted].
Reported by GetHuman7206864 on الجمعة ١١ مارس ٢٠٢٢ ١٨:٥٠
Urgent appeal to all wealthy women and billionaires worldwide and my millionaire friends. I am reaching out for help to save my children in Tunisia. I am a 61-year-old Tunisian man suffering from pneumonia, struggling with poverty. With both of my parents deceased for many years, I find myself in a desperate situation. Despite reaching out online, I have not received any assistance. Kindly understand my plea as I seek donations to provide a home for my family. Your support would mean the world to us. Contact me at [redacted]
Reported by GetHuman-aidepauv on الإثنين ١٤ مارس ٢٠٢٢ ١٢:٤١
I submitted my e-file on February 12, [redacted], and now it's March 14 with still no refund. The IRS website says to wait 21 days before contacting them. I've tried calling multiple IRS numbers, but I keep getting the same automated message about my refund status. I was supposed to get it by March 4, and now I'm facing eviction and having my utilities disconnected. My children and I might end up homeless if I don't receive my refund soon. It feels so unjust that the IRS can delay payments while we suffer consequences for being late on bills. I just want them to finish processing my taxes and release my funds so I can pay my bills.
Reported by GetHuman7215624 on الإثنين ١٤ مارس ٢٠٢٢ ١٣:١١
As an employer who applied for the employee retention credit for quarter two and three of [redacted], I encountered an issue with the IRS after being approved for the credit. Despite receiving a letter confirming the approval and the check amount, there was a discrepancy in the final payment. After extensive time on the phone, it was discovered that an error had been made by the IRS, leading to a significant reduction in the approved amount. Despite efforts to rectify the situation, I am facing a financial hardship as I wait for the correct payment. I have sought assistance from a tax advocate, but the wait time is lengthy. I am seeking guidance on how to expedite the process and address the error to receive the correct credit amount promptly. Any assistance in resolving this matter would be greatly appreciated, as I have already verified my calculations with various parties involved.
Reported by GetHuman7221670 on الثلاثاء ١٥ مارس ٢٠٢٢ ١٥:٥٥
I am attempting to reach the IRS regarding potential errors made by my TurboTax Expert. I have received correspondence stating there were corrections made to my tax return, specifically in connection to the Recovery Rebate Credit. The issues identified include missing or incorrect Social Security numbers, mismatched last names for dependents, dependents exceeding age limits, exceeding the adjusted gross income threshold, and incorrectly calculated amounts. To address this matter promptly, I need to gather a copy of the notice received, tax return, and the mentioned page for reference when communicating with the IRS. Your swift assistance is greatly appreciated. Thank you.
Reported by GetHuman7248057 on الإثنين ٢١ مارس ٢٠٢٢ ٢٢:٠٩
After my father's passing in November [redacted], as the estate's executor, I have been managing his affairs. He was a retired individual who solely relied on Social Security and had not filed taxes for more than two decades due to not meeting the earning threshold. The estate, which consists of a single-family home where he resided with me for twelve years, has produced no income. Upon his passing, he left behind only a mortgage as debt, no assets, and minimal personal belongings, including the clothes he was buried in. I need clarification on whether I am obligated to file a tax return for his estate in this situation. If necessary, could you guide me on obtaining the appropriate forms? Alternatively, if filing isn't required, how can I verify this informally without legal documentation, based on a standard guideline?
Reported by GetHuman7252249 on الثلاثاء ٢٢ مارس ٢٠٢٢ ٢٠:٤٤
I submitted my [redacted] taxes with Jackson Hewitt on October 2, [redacted]. Despite my efforts, the IRS has not received them yet. When checking "Where's My Refund" on my tablet, there is no information available. After speaking with my Jackson Hewitt preparer, she mentioned she couldn't recall if she sent my tax returns electronically or by mail. I expressed my disappointment as I believed she would file them electronically since I paid for that service. Now, I am unable to reach a live representative at the IRS despite multiple attempts. I am feeling very frustrated as I have been waiting for my tax refund for quite some time. What steps should I take next as I try to resolve this issue? Any assistance would be greatly appreciated. Thank you.
Reported by GetHuman7255462 on الأربعاء ٢٣ مارس ٢٠٢٢ ١٦:٣٣
I attempted to fill out my [redacted] Form [redacted], claiming my mother as a dependent for [redacted] and [redacted]. However, my tax submission was rejected because my mother's PIN was not included. Due to her stay with me during the pandemic, she hadn't received her PIN at our current address. We requested ID Me verification, which has taken almost three weeks without a response. After a challenging video call verification that lasted over 3 hours, my 94-year-old mother, who doesn't speak English or use technology well, asked for a Spanish-speaking representative, only to have the call abruptly cut off. It has now been almost a week since this incident, and we haven't received any follow-up emails. I would appreciate assistance regarding this matter, and you can reach me at +[redacted]3. Thank you. This is a complaint about the ID Me customer service.
Reported by GetHuman7261876 on الجمعة ٢٥ مارس ٢٠٢٢ ٠٣:٤٧
I recently received a letter informing me of a change in my tax return status from a refund to an amount owing. The letter outlines five potential reasons for this change, with the final reason being an incorrect computation of the amount. However, upon reviewing the changes detailed in the letter, I cannot identify any discrepancies between what I originally submitted and what the IRS received. I am seeking clarification on what was altered, the rationale behind the adjustment, and why I now owe money. I am eager to have this issue resolved promptly and have the change reverted to receive the refund I anticipated. The letter states that I do not need to provide an explanation or additional documentation for this reversal request. I would appreciate prompt assistance with resolving this matter before May 13, [redacted], considering today's date is March 25, [redacted].
Reported by GetHuman7263699 on الجمعة ٢٥ مارس ٢٠٢٢ ١٧:٢٤
I am seeking assistance with my stimulus check that I was supposed to receive in [redacted]. Despite my efforts, including contacting HR Block and being assured I would receive it on February 16th, I am still awaiting the payment due to a mix-up or delay. I am frustrated by the repeated unsuccessful attempts to resolve this issue. I am unsure why there have been complications with receiving my check, as I applied for it in [redacted]. I lack information on its whereabouts and need help identifying the cause of this delay. I appreciate any help you can provide in resolving this matter promptly. Thank you for your time and assistance.
Reported by GetHuman-librian on الجمعة ٢٥ مارس ٢٠٢٢ ١٩:٠٨
I recently received a letter regarding my tax return indicating a change has been made, resulting in me owing money instead of receiving a refund. Upon reviewing the reasons provided for the change in the letter, none seem to apply to my return. While it mentions that the amount was computed incorrectly, I cannot identify any discrepancies in what I originally submitted to the IRS. I am seeking clarification on the specific changes made, the rationale behind them, and why I owe money now. I am eager to have this adjustment reversed promptly so that I can receive the initially expected refund. The letter assures me that no additional documentation is required for this reversal process. I urge for a resolution before May 13, [redacted], quickly addressing this matter as today is March 25, [redacted].
Reported by GetHuman7263699 on الجمعة ٢٥ مارس ٢٠٢٢ ٢٣:٣١
I recently received a letter regarding my tax return indicating a change in the claimed amount, now resulting in me owing money instead of receiving a refund. Despite the explanation provided in the letter outlining potential reasons for changes, none seem to apply to my return. The letter mentions the possibility of an error in computing the amount, although upon review, I do not see any discrepancies from what I initially submitted. I am seeking clarification on what exactly was altered, the reasoning behind this adjustment, and why I am now in debt. I am requesting to have this modification reversed promptly to align with the refund originally expected. The letter assures that no additional documentation is required for this request, and I am eager to resolve this matter before May 13, [redacted]. Today's date is March 25, [redacted].
Reported by GetHuman7263699 on الإثنين ٢٨ مارس ٢٠٢٢ ١٥:٣٧
I have yet to receive my [redacted] tax refund. Attempting to obtain information through the computerized call menu has been fruitless, as it's impossible to speak with a representative. I've tried using gethuman three times. During one call I managed to reach a person, but they promptly hung up after I explained my query regarding the status of my return. The other two attempts on gethuman resulted in error messages. I am at a loss for what to do next. The refund I am waiting for is $4,[redacted]. The lack of updates is frustrating. It has been three weeks of persistent efforts on my end. I am simply seeking clarity on where my return stands in the process, an estimated time of arrival based on its current status, and ultimately to receive the funds in my account.
Reported by GetHuman7206817 on الإثنين ٢٨ مارس ٢٠٢٢ ١٩:٠٩
I recently received a letter regarding my tax return informing me that the amount claimed has been adjusted and I now owe money instead of receiving a refund. Despite the letter listing reasons for changes, none of the reasons seem to apply to my return. The letter mentions an error in the computation of the amount as a potential reason, but upon review, I can't identify any differences between my submission and what was sent to the IRS. I'm seeking clarity on the changes made, the reason behind the adjustment, and why I now owe money. I'm requesting the reversal of this change so that I can receive the original refund amount. The letter assures that I don't need to provide additional documentation for this request. It's important to resolve this matter promptly before May 13th, [redacted], considering today's date is March 25th, [redacted].
Reported by GetHuman7263699 on الثلاثاء ٢٩ مارس ٢٠٢٢ ١٦:٢١
I recently received a notification regarding my tax return, indicating there has been a change in the amount originally claimed. Instead of expecting a refund, it appears that I now owe money. The letter outlined various reasons for such alterations, but none seem to apply to my return. It mentions that the adjustment was due to an incorrect computation of the amount. However, upon reviewing my original submission, there seems to be no discrepancy. I am seeking clarification on what specifically was amended, the rationale behind this adjustment, and the reason for the balance owed. I aim to have this rectified promptly to revert to the initial refund amount. The letter stipulated that no additional documents are required for this reversal request. Resolving this matter by May 13, [redacted], is crucial, considering today's date is March 25, [redacted].
Reported by GetHuman7263699 on الأربعاء ٣٠ مارس ٢٠٢٢ ١٥:١٨
My spouse and I have not filed income tax returns since [redacted] because our income didn't require it. Now, as a city council member with a small taxable income, I filed to claim the Earned Income Credit. I couldn't e-file due to not having an IP PIN. We never got a CP01A Notice. I sent our return by mail on Feb. 3, [redacted]. I've been trying to contact the IRS to check on our refund but can't get through to anyone. No idea if they got our return. Every call leads to a recorded message saying the IRS can't assist me. I really need to talk to a live agent about the IP PIN problem, to confirm our filing was received, and find out where our refund is.
Reported by GetHuman-smcginne on الجمعة ١ أبريل ٢٠٢٢ ١٣:٠٦
My fiancé and I filed our taxes on January 13, [redacted], and they were processed on January 21st. We needed to amend our taxes to include my stepdaughter's social security numbers. After the amendment, we haven't received any updates on our tax refund. Rather puzzlingly, the stimulus payment was sent to the wrong account. We've contacted the IRS and H&R Block multiple times, spending hours on the phone. We were informed that our refund was sent out on February 11th for $3,[redacted], but we haven't received it. Strangely, my fiancée received an email saying our amendment was accepted for $9,[redacted], along with a confirmation number. She handles all communication, whereas I handle logistics. The IRS website repeatedly shows our information as invalid. We recently moved, updating our ZIP code to [redacted]**, but still haven't received anything. It's crucial for us to receive this refund as we have four children and are trying to secure a new home. Any assistance in resolving this would be greatly appreciated.
Reported by GetHuman7288718 on الجمعة ١ أبريل ٢٠٢٢ ١٣:١٦
I lost everything I owned in a fire last year, delaying the submission of my [redacted] tax return until late November. It's been five months, and there's no confirmation that you received it. This delay is causing significant financial strain as I am homeless and need my refund urgently. The e-filed [redacted] return is stuck, and my stimulus checks also seem to be lost. I'm trying to rebuild my life, but this situation is incredibly frustrating and mentally taxing. Can I reprint and resend last year's tax return, as I'm still waiting for confirmation after five months?
Reported by GetHuman7289746 on الجمعة ١ أبريل ٢٠٢٢ ١٦:٢٩
I lost all my belongings in a fire back in June [redacted]. I've received three stimulus check letters, but none of the payments due to them being sent to unfamiliar banks I never had access to since the fire. I haven't had a bank account since the incident and faced delays in filing my tax return last year while obtaining a new social security card and driver's license. My tax return for this year was e-filed in November, expected to process in 21 days, despite now being on day 26 or 27. The total amount in unreceived stimulus checks and tax returns is approximately $8,[redacted] to $9,[redacted]. Currently homeless and struggling, living in a campground with my cat, unable to afford basic necessities or transportation. I have invested time and effort for over a year and a half trying to resolve this issue with little success. As a small business owner, I'm eager to rebuild my culinary business and contribute to the community. The ongoing financial troubles have caused mental anguish and made me feel victimized. I urge for a resolution to the situation promptly.
Reported by GetHuman7289746 on الجمعة ١ أبريل ٢٠٢٢ ١٦:٣٩
I experienced a traumatic fire in June [redacted] that caused me to lose everything I owned. While I have received letters confirming my eligibility for all three stimulus checks, I have not actually received any of the payments. It seems they were sent to bank accounts that are unfamiliar to me, as I have not had a bank account since the fire. The process of replacing my identification documents has delayed my tax filings, further complicating matters. Despite submitting my taxes electronically, there has been a delay in processing. This has left me in a vulnerable position, homeless and struggling to afford basic necessities for myself and my cat. The total amount owed to me in stimulus payments and tax refunds is around eight to nine thousand dollars. I urge the authorities to rectify this situation promptly as I am eager to rebuild my small culinary business and contribute to my community. The prolonged stress and financial strain I have endured over the past year and a half have been incredibly challenging, and I hope for a resolution soon.
Reported by GetHuman7289746 on الجمعة ١ أبريل ٢٠٢٢ ١٦:٣٩

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