ROBLOX Customer Service Issues

Hello Roblox Support, I need assistance regarding my account 'Plpop123496'. While playing Adopt Me, I encountered someone offering free robux. Eager for the currency, I followed their instructions to chat on Roblox. Regrettably, they requested my password, and despite my initial reluctance, I shared it. Subsequently, they changed the password and I got logged out, losing access to my account. I was devastated as it contained valuable items in Adopt Me. I kindly request your help in recovering my account 'Plpop123496'. I have made past purchases of robux and can provide any necessary details to verify ownership. It seems someone else is now using my account, and I am hopeful you can assist me in reclaiming it. Thank you for your prompt attention and support!

Hello, today I logged in as usual and went to my favorite game, Adopt Me. However, when I entered the game, all my legendary pets were missing. I haven't traded anything, talked to anyone, and I don't understand what happened. I just want to get my pets back. It seems like someone accessed my account, but no one has the password. I have changed the password to be safe. I am quite desperate because I haven't done anything unusual.

I have an original account with the username grygry100, but I created a new account called graygray[redacted]. I forgot the password for my grygry100 account. The account has a Fortnite shirt with a blue hair design featuring a sloth, which I love. The new account graygray[redacted] has similar sloth-themed items and blue hair. These similarities are proof of ownership, and my email for the accounts is [redacted] Please send me the password for grygry100, which is currently under parental controls set up with my email. Thank you for your assistance.

During the recent Roblox outage, I became eager to play and, in my impatience, I deleted the app. Since I created my account when I was much younger, I am unsure of my password. I typically logged in using my email or phone number, but I had not linked either to my account. I have invested significant time and money into that account over the years. It would be incredibly meaningful to me if there was a way to recover my account.

My account (Wxird_Sxmp256) got banned, but I did nothing wrong. I was reported for something not bad. I need Roblox's help to get my account reinstated. I ask them to review the reports and, if needed, reach out to me for clarification. Please, I desperately need my account back as I've invested a lot of money in it.

I redeemed my Roblox gift card, but I didn't receive the Robux. When I try to redeem it online, I keep getting a message that it has already been redeemed, yet I haven't received the currency. The card itself was accepted, but the Robux did not show up in my account. I'd appreciate it if someone could look into this issue and see if it can be resolved. Thank you.

I recently had my account terminated due to my inappropriate actions. I acknowledge violating the terms of service and sincerely apologize. While I accept a significant penalty, I request that my account not be terminated. My username is IdkANDdIdc. I never received any prior warnings and find it unfair to be banned one day before the termination occurred.

While playing MM2, a person initiated a trade with me offering their Bone Blade, which I declined. However, I noticed that I received a Chroma Bone Blade and realized my Chroma Luger was missing. When I checked the person's inventory, I saw my Chroma Luger, but they just laughed off my concern. Despite my inquiries and pleas, the person admitted to getting my Chroma Luger during our trade but refused to return it. Unfortunately, they eventually left, leaving me feeling hacked.

I recently encountered a situation while trading in which a player offered me their bone blade for free. I initially wanted to express my gratitude, but things took an unexpected turn. The player mysteriously acquired my chroma Luger after the trade. When I inquired about it, the player claimed I had traded it to them, which I had not. Suspecting foul play, I asked if they had hacked my account, to which they responded with laughter and refused to return the item. I am disheartened by this experience as I have worked diligently since the beginning of [redacted] to build my inventory. I hope to resolve this issue and regain my lost item, but unfortunately, my current inventory limitations make it challenging.

Account Name: Mccorth One of the first Roblox accounts I ever created was this one. For the longest time, I have been wondering if I could get it back somehow. I don't have access to the email I used, and it's not connected to a phone number to my knowledge. Especially since I don't think I've logged into it in probably 8 years, I don't remember any of the login info. Just curious if it's possible to get it back at all. - Joshua aka Mccorth

Hello everyone at Roblox. Recently, an online friend of mine scammed me along with my scammer. Instead of splitting the credit, she took everything and only returned a few items. She now has two Tea Party Purses in Royal High and my Neon Unicorn in Adopt Me, but she only gave me a Frost Fury. I made the mistake of sharing a password with her for one of my other accounts, and she managed to access my main account. I am willing to return the items she scammed me for, but she claims that "Leia" hacked her account. Leia, formerly known as princessleia122, changed her username and had her sister cover for her on Snapchat. The friend still hasn't returned my Neon Unicorn and also took items from my other account, including a Neon Fly Ride Toucan, Pig, Ride Turtle, and some toys. I was informed by Leia's sister that she scams frequently, despite being only 11 years old. I believe action should be taken against her to prevent further unfair situations for everyone involved. Thank you.

Hello, I'm struggling to reset my account password as I aim to log in from a different device while retaining the data from a game I've enjoyed for 5 years. Unfortunately, I can't recall the email address linked to the account for verification. Ideally, I'd like to reset the password or obtain the current one if possible. Thank you.

Hello! I am the account owner of Buton_O and I need assistance in resetting my password. I created the account when I was young, and my parents did not allow me to add my phone number or email at that time. I have been inactive for a while and miss connecting with my friends. Despite trying my old passwords like "minecraftissocool," I have been unsuccessful in logging in. Any help with this matter would be greatly appreciated. Thank you.

This morning, I decided to visit Roblox but was surprised to find my Robux balance at only 7. After checking my transactions, I discovered purchases for four private game servers that I never played or authorized. The games seem to be standard ones that come with the account. I don't recognize the usernames associated with these servers, namely emy and lilstormzsx. As a precaution, I changed my password. However, I am eager to have my Robux refunded as I did not make these purchases. My username is luckybabyboo, and I previously had around [redacted] Robux, which now stands at 7.

I recently collaborated with friends to create a game on Roblox. Unfortunately, one of my friends inserted inappropriate content in the game that violated the rules. As the owner, I was held responsible for this and my account got terminated. I only found out about these actions after the fact and reached out to Roblox support via email to appeal the decision, but my appeal was denied. Is there any way for me to regain access to my account?

I want to address a recent issue I encountered in Roblox. Another player falsely reported me, leading to a ban. During a game at the pizza place, they emoted 🤢 towards me, then left and reported me. I was not involved in any wrongdoing and believe I was unfairly targeted. I always follow the rules on Roblox and enjoy playing with my friends. I kindly request to be unbanned as this incident was unwarranted.

I encountered an issue where my game account got deleted for no apparent reason. Despite checking everything in my game thoroughly, I found no mistakes. The account had 11 robux, but I had purchased more in the past. I would greatly appreciate it if I could have my account restored. My Roblox username is "godatrobloxadopt." It would bring me immense joy to have my account back. Thank you in advance.

Hello, I haven't played Roblox in a few years. When I returned, I couldn't remember my password, making it impossible to log in on my computer. However, I discovered that on my Xbox, where I also have Roblox, I'm automatically logged into my account. I tried to update my settings by adding my email or phone number, but I couldn't find those options. This might be due to the time that has passed, and I'm unsure if these features have been added since then. It would be convenient if these options were available so I can access my account from any device. Alternatively, if there is a quicker way to recover my password, I would appreciate that assistance. I can provide verification that the account is mine by sending a picture, as I am automatically logged in on my Xbox.

Someone gained access to my account despite having two-step verification. The pets they took were my most beloved, including my neon ginger pet which was very special to me. The incident occurred on Saturday, December 4th. The perpetrator not only transferred my pets to their account but also deleted their account afterward, making it difficult to track them. Traderie is the app where this unfortunate incident took place, and I believe it should be shut down to prevent others from falling victim to similar scams. I did not provide any personal information on Traderie, yet it still resulted in my loss.

Yesterday, my account was hacked, and I was locked out. When I tried to reset using my email, it reset my alternate account instead of my main one. I suspect the hacker changed the email associated with my main account. Although I had 2-step verification, I received an email the same day stating that it was canceled. I urgently need customer service to contact me regarding this issue. I can provide proof of ownership for my account. Kindly reach out to me via email at your earliest convenience.