PayPal Customer Service Issues

I recently purchased a calming pet bed through Facebook using my credit card. However, I was surprised to receive an email stating that the payment was processed through PayPal for the purchase from Gadgets Group, even though I do not have a PayPal account. I have not received any order confirmation, tracking information, or any communication from the company I bought the bed from. After seeing similar complaints from other customers online, I am worried that I might have fallen victim to a scam.

It has been [redacted] days since my money has been on hold. I spent all day yesterday calling and was informed that I could only withdraw on December 21-22. However, multiple PayPal representatives assured me that I could withdraw on December 19. Yet, when I try on the app, it states "Cannot do that now, contact PayPal for help." I have contacted the Better Business Bureau and my governor, who advised me to keep trying or take legal action. If necessary, I may have to go to court. My account was never a business account, and I used it solely for personal reasons with my real name and address. I don't understand why it's being held for chargebacks and disputes.

Every time I send or receive money through your platform, the transactions are either placed on hold or rejected. I urgently need these funds to reach the recipients, especially during the holiday season. I rely on PayPal for its simplicity and efficiency, but the current situation is causing unnecessary delays and complications. Please contact me directly at the provided number to address any concerns before taking action on my payments. Your prompt attention to this matter and swift resolution would be greatly appreciated.

It has been [redacted] days since my money has been on hold. Despite being informed by multiple PayPal representatives that I could withdraw my funds today, December 19, I am still unable to do so. The app keeps stating, "Sorry, we can't do that now. Contact PayPal for help." After reaching out to the BBB and my governor, I am considering taking legal action. My account is not a business account but a personal one with my real name and address. I fail to understand why my funds are being held.

I ordered two sweatshirts from this company but did not receive them or a tracking number. After requesting a refund from them and not getting any response, I reached out to you. On December 15th, they suddenly provided a tracking number instead of issuing a refund. When the package finally arrived, it was not what I ordered. Despite this, because they supplied a tracking number, you closed the case. This situation is incredibly frustrating. I refuse to pay a high price for an item that I did not intend to purchase. Kindly assist me in resolving this issue promptly. Thank you.

I have recently noticed three unauthorized charges on my account totaling $[redacted]. Specifically, there is a $[redacted] charge and a $[redacted] charge that I received no prior email communication about. On the other hand, the $13 charge was made through eBay, and the seller has offered to cancel the order. However, I am certain that the $[redacted] and $[redacted] charges are fraudulent. Despite believing that my account is protected against fraud, these charges are not disputable. I am seeking assistance in resolving this matter or exploring any available options. Thank you for your help.

I have noticed unauthorized charges on my account totaling around $[redacted]. There is a $[redacted] charge, a $[redacted] charge, and a $13 charge. I have not received any emails regarding the $[redacted] or $[redacted] charges, but the $13 charge is related to eBay and is disputable. The seller reached out to cancel the order, and I agreed to cancel the dispute once they do. However, I believe the $[redacted] and $[redacted] charges are fraudulent as there have been no communications regarding these transactions. I am confused as these charges are not disputable. I need assistance in resolving this issue and exploring my options. Thank you.

I ordered two fire blankets from Fire Guardian on October 3rd with the order numbers #[redacted] and #[redacted] due to an add-on. Payment was made with my credit card via PayPal. The website indicated delivery within 8-14 days in the U.S. After contacting the company on October 20th at [redacted] and speaking with Caitlin, it was explained that my order was on the way, with a promise of a confirmation email. Caitlin later emailed that the items were dispatched on October 13th to China, with a 45-day estimated delivery. Despite my email reminding of the 8-14 day promise, Caitlin mentioned cancellation was not possible as the order was already dispatched. The package arrived 53 days after I ordered, and I informed Caitlin requesting a return postage label. Caitlin said I must return it at my cost according to their refund policy, which excludes refunds or exchanges after 30 days. I'm curious about the company's lifetime warranty and frequent email offers. I have documentation to support my experience.

It has been [redacted] days since my money has been on hold. I spent all day yesterday calling PayPal only to be informed that I must wait until December 21-22 to make a withdrawal, despite being told by multiple PayPal representatives that I could do the withdrawal on December 19. However, the app still prevents me from doing so with the message "cannot do that now, contact PayPal for help." I have already reached out to the BBB and my governor, who suggested either keep trying or taking legal action. Since my account is not a business account and was used solely for personal reasons with my real name and address, I fail to understand why it is being held for chargebacks and disputes. I may have no choice but to consider legal action at this point.

Today marks [redacted] days since my money was put on hold. I called multiple times yesterday only to be informed that I have to wait until December 21-22 to make a withdrawal. Despite being told by several PayPal employees that I could withdraw my funds on December 19, I am still encountering the message on the app stating "can't do that now, contact PayPal for help." I have escalated the issue to the BBB and contacted my governor, who advised me to either persist or take legal action against PayPal. My account was always intended for personal use, not business, so I don't understand why it is being held for chargebacks and disputes. The account contains my real name and address, and I'm at a loss as to what else could be causing this problem.

I discovered several unauthorized charges on my account totaling about $[redacted]. There was an $[redacted] charge, a $[redacted] charge, and a $13 charge. I never received any emails regarding the $[redacted] or $[redacted] charges, but the $13 charge was from an eBay transaction that I disputed. The eBay seller reached out to me, offering to cancel the order, to which I agreed, and I will cancel the dispute once that is done. However, the $[redacted] and $[redacted] charges seem to be clear cases of fraud as I never received any communication related to them. I thought I had coverage against fraud, so I'm unsure why these charges are non-disputable. I appreciate any assistance in resolving this matter and exploring my potential options. Thank you.

I encountered an issue when attempting to transfer money to my bank. Initially, I mistakenly tried to send funds to a closed account, causing confusion. Upon realizing this mistake, I attempted to create a new account to proceed with the transfer. To address the problem, I updated my email password and made several more attempts to send the money to my bank without success.

Today marks [redacted] days that my money has been on hold. I spent all of yesterday calling, only to be told that I must wait until December 21-22 to make a withdrawal. Several PayPal representatives assured me I could withdraw the funds today, December 19. However, when attempting to do so, the app states, “Sport can’t do that now, contact PayPal for help.” I have sought assistance from the BBB and my governor, who advised me to persist or take legal action. It seems that taking legal action may be my only option. My account was never intended for business purposes, so I am unsure why it is being held due to chargebacks and disputes. It displays my real name and address for personal use. I am puzzled as to what the issue could be.

I have been trying to access my PayPal account without success. I initially registered in Australia but have been using it in the UK for the past 10 years. Despite numerous messages sent and received, I am still unable to log in. PayPal customer service advised me to contact Australia, but my attempts have been futile. Being 85 years old and not very tech-savvy, I rely on PayPal and eBay for my transactions. I am struggling with providing the identification codes sent to me as they are not being recognized. This issue is causing me a lot of frustration, and I am in desperate need of assistance.

It has been [redacted] days since my money has been on hold. I called multiple times yesterday and was informed that I could only do a withdrawal on December 21-22, despite being told by several PayPal representatives that I could withdraw on December 19. However, the app keeps showing me the message "Sorry, can't do that now. Contact PayPal for help." I have contacted the BBB and my governor, who advised me to keep trying or take legal action. It seems like taking legal action might be my only option. My account is not a business account, and I only used it for personal reasons with my real name and address. I'm unsure why it's being held for chargebacks and disputes.

I'm reaching out to inquire about the status of the dispute (Case ID: PP-D-[redacted]7). I am concerned as the funds have yet to be refunded to my account. Both the buyer, Vispa Limited, and AMEX (American Express) have verified that the dispute is resolved and the charge should be reimbursed promptly. Vispa Limited had a discussion with AMEX and Paypal. They have verified that the funds are returned to Paypal and suggest that Paypal has all the necessary documentation from AMEX to finalize the dispute.

I have outlined my concerns. I provided my phone number as [redacted]. You mentioned sending a code, but I did not receive it. Later, a page prompted me to pay for assistance, but I am not willing to do so. If this is your standard procedure, kindly disassociate my account from PayPal. If you wish to maintain our business relationship, please reach out to me at my email [redacted] I am available for communication via phone or computer. Time is of the essence.

Hello, due to the inability to reach you by phone at the number: [redacted] [redacted] [redacted], we are contacting you via email. We are facing an issue with our business Paypal account where we cannot transfer funds from Paypal to our bank account. An error message states: "There seems to be a problem. Please try again later." This issue has been ongoing since October [redacted]. Please advise us on how to resolve this matter promptly. Looking forward to your prompt response. Thank you.

Hello, I am experiencing an issue with my PayPal business account, "[redacted]" After reaching a yearly milestone, PayPal requested identity confirmation. I submitted all necessary documents, but the letter of authorization keeps getting rejected despite multiple attempts. When trying again four days ago, I received an error message stating, "Sorry something went wrong. We're experiencing technical difficulties. Please try again later." I have been attempting to resubmit daily, but the error persists. The money from my business is currently inaccessible, and I am unsure how to proceed. I am hopeful for a prompt response and resolution. Thank you, Best regards, Adrian

I'm having trouble remembering my password. I've been unable to reach Customer Service or the Resolutions department. I provided my call back information twice but never received a call within the specified timeframe. I must regain access to my account to download my game payments amounting to over $4,[redacted]. Please contact me at 1-[redacted] or email me at [redacted] I'm eager to resolve this issue quickly.