MLB.com Customer Service Issues

Archive 12

The following are issues that customers reported to GetHuman about MLB.com customer service, archive #12. It includes a selection of 11 issue(s) reported July 19, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I hope you are doing well. In ****, I had an account on Mobile Legends Adventure which I may have accidentally deleted. Despite my attempts to recover it, I have been unsuccessful. I also tried creating a new account with the same nickname. However, I do have payment receipts in my Google Play history as proof of my previous payments. Unfortunately, I do not recall the server ID or player ID associated with the account. The last time I remember logging in was in ****. I have recently returned to playing and miss my old account, as I had reached a high level and starting over is not ideal for me. It would be greatly appreciated if your company could assist in restoring my account or providing any help on this matter. My nickname on the account was BABUCI. Thank you for your attention to this issue. Best regards from BABUCI and I look forward to your response.
Reported by GetHuman-kolimitr on الأربعاء ١٩ يوليو ٢٠٢٣ ١٢:٣٧
Recently, a friend asked to purchase my account, and because we have a history together, I agreed. After giving him access and receiving only half of the payment, he altered the login details and cut off contact. Feeling betrayed and regretful, I am now seeking advice on reclaiming ownership of my account.
Reported by GetHuman-irifat on السبت ١٩ أغسطس ٢٠٢٣ ٠٥:٣١
Hello Moonton, I have had my account banned for "cheating," which is not true. A male from the MPL team in Malaysia mentioned a giveaway for me. He asked for my email and password connected to ML. After he logged in and gave me diamonds, my phone detected "phone stolen" since he tried to change my ML password. As soon as he added the diamonds, my account was locked and banned by Moonton.
Reported by GetHuman-aziznurs on الأحد ٢٠ أغسطس ٢٠٢٣ ٠٧:٠٦
My account has been hacked, and the Moonton account on my server [redacted]82 ([redacted]) has been changed. I am requesting the return of my account. The individual who stole my account is identified as •D O M I N I C• ([redacted]). He claimed I had won diamonds and wanted to transfer them to me, but he hacked my email account and took over my Moonton account. I am also requesting the recovery of •D O M I N I C•'s account because he demanded money to return access to my email account. After paying, he still transferred my Moonton account to another one. I have evidence and can provide it via email. Please return my account as soon as possible. I have a passion for playing Mobile Legends and aspire to become a streamer for the game. Thank you.
Reported by GetHuman8581069 on الخميس ٢٤ أغسطس ٢٠٢٣ ٠١:٤١
Hello, I am frustrated with the continuous decrease in my credit score without understanding the reason. My poor network connection might be affecting my ability to play accurately. Please address this issue promptly and restore my credit score. I have been experiencing this problem for a month now, and I would like to resolve it to continue enjoying playing at my usual rank. Thank you for your attention to this matter.
Reported by GetHuman-durjaybr on الأحد ١٠ سبتمبر ٢٠٢٣ ١٨:١٨
Hello! I am experiencing difficulty logging into my account. I attempted to reach out to customer service through the in-game support, but their automated response did not address my specific issue after a 2-day delay. Unfortunately, I have forgotten the password for the email linked to my Moonton account, and I currently have two-step verification enabled. My phone is no longer functional, and despite my efforts to repair it, it is irreparable. I am willing to provide any necessary verification to prove ownership of the account, including receipts for all purchases made on the account. Kindly review my message thoroughly and refrain from responding with an automated reply. This account holds significant sentimental value to me as it dates back to 2[redacted]. Thank you in advance!
Reported by GetHuman8621184 on الجمعة ١٥ سبتمبر ٢٠٢٣ ١٦:٤٣
I lost my account details for Mobile Legends. Here is some information to help me recover it: - Lost Account Name: D4Nt3 - Lost Account Server: [redacted] - Lost Account ID Number: [redacted]8 - Device Model Used to Login: Alcatel TCL 5056N - Date of Account Registration: [redacted]-11-18 - Date of Last Login: [redacted]-7-19 - Previous Account Nickname: JGE87 - Order Number of Purchases: GPA.3[redacted]-3[redacted]2 - Account Level: 73 - Favorite Hero: Alucard - Current Account ID: [redacted]31 - Current Server: [redacted] - Account linked to Facebook | Moonton - Note: I am from Tijuana, Mexico. My account was moved to Indonesia after being stolen. I had negative diamonds due to a payment error. My previous email linked was [redacted] and it was previously [redacted] I fell for a scam where a YouTuber promised me a skin and gained access to my account. Any help to recover it would be greatly appreciated.
Reported by GetHuman-avilaher on السبت ٢٨ أكتوبر ٢٠٢٣ ١٩:٢١
Hello, I'm the account owner of server [redacted] with the account number [redacted]77. I am currently hospitalized due to health reasons and allowed a friend to play on my account to claim prizes, but their behavior was inappropriate. I deeply regret their actions and assure you it will not happen again. I am undergoing cancer treatment and playing games is a valuable way for me to pass the time. I have not used any offensive language. I sincerely hope for your understanding and assistance during this difficult time. Thank you very much.
Reported by GetHuman8677749 on الأحد ٢٩ أكتوبر ٢٠٢٣ ١٤:٠٥
I've encountered an issue with my Mobile Legends account being banned on suspicions of hacking or cheating, even though I have not engaged in such activities. I am based in Malaysia, where unfortunately there are many hackers and cheaters. It seems my account might have been reported by other players leading to this ban. I believe my account was unjustly banned as I do not use any cheats in the game. I kindly request for assistance in lifting the ban on my account as I value playing this game. I hope for a fair resolution. Thank you for your help. My in-game name is THE PRINCE BOSS with ID [redacted]75 on Server [redacted] and I am on the Legends rank.
Reported by GetHuman8685720 on الثلاثاء ٧ نوفمبر ٢٠٢٣ ١٢:٥٤
I am from Malaysia, and Mobile Legends banned my account for suspected cheating. I assure you I have not used any cheats or hacks. It seems I have been falsely reported by other players which led to my ban. Please reconsider and lift the ban on my account. I truly enjoy playing this game and would not jeopardize my account. Kindly assist me in resolving this matter. Thank you for your help. IGN: THE PRINCE BOSS ID: [redacted]75 Server ID: [redacted] Rank: Legend
Reported by GetHuman8685720 on الثلاثاء ٧ نوفمبر ٢٠٢٣ ١٢:٥٦
I have been trying to reach customer support for a month now but I have not received any response. My account was stolen, which held significant value to me in terms of money spent and time invested. I am sharing my Account ID: [redacted]17, Server: [redacted], and Player ID: -lyánn for verification purposes. The account had [redacted] heroes, [redacted] skins, and approximately 11,[redacted] games played. Some weekly statistics include Mythical Glory and the highest rank achieved was Mythic. Notable achievements such as the Obsidian Blade medal should still be visible. I suspect the hacker may be associated with the team "[redacted] JACKPOTT." Key heroes used include Alucard ([redacted] games), Leomord ([redacted] games), and Argus ([redacted] games). I seek assistance in recovering my account as advised by local authorities. For further details, please contact me at the email provided. Your prompt help would be greatly appreciated.
Reported by GetHuman-klemensv on السبت ٢ ديسمبر ٢٠٢٣ ٢١:٤٥

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