Facebook Customer Service Issues

Chamara, I received a decision on May 30, [redacted], regarding my Facebook account. The review of my information usually takes slightly over a day. Currently, my account is hidden from others, and I can't access it. Due to the impact of the coronavirus (COVID-19) pandemic, there are fewer reviewers available at Facebook. This may result in a potential inability to review my account. If my account conforms to the Community Standards, I will regain access to Facebook. However, if it is found to violate the standards, my account will be permanently disabled, with no option to appeal the decision.

Hello, I am Mary, the owner of Verve boutique. Unfortunately, my Facebook page, "Verve Donegal," has been disabled due to a violation of community guidelines. The account is currently under a 30-day restriction and may be disabled permanently afterwards. This page is crucial for my three connected businesses, and I have lost access to all of them without warning. I cannot even find the pages anymore. With over 40,[redacted] followers affected, my online business is greatly impacted. I have attempted to reach out to Facebook without success. Any help or guidance you can provide would be greatly appreciated. I can provide any necessary information promptly as this is an urgent matter. Thank you for your assistance.

Dear Sir, My account, with the name Shahanwaz Ansari, has been disabled by the community. I am certain that I haven't violated any of your rules and regulations. I deeply respect you and your community guidelines. I believe there might have been a misunderstanding, and I kindly request you to review my account and reinstate my Facebook access soon. My account is linked to various other social media platforms like Snapchat, PUBG, Instagram, and other apps from the Play Store. I have always followed your guidelines diligently. Unfortunately, my account was disabled and seems to be hacked, as someone is using it to play PUBG. I urge you to restore my account for me. I trust you will address my issue promptly. Thank you, Shahanwaz Account Name: Shahanwaz Ansari Email: [redacted] Date of Birth: 07-01-[redacted] Account Number: [redacted]

Good morning, I am Wissal Salhi, and recently, I encountered issues while trying to enable two-factor authentication with Google Authenticator on Facebook. Despite correctly identifying four of my comments from the last three months for security purposes, Facebook still denies me access, claiming the comments I selected are incorrect. I primarily use the inbox feature over commenting but can undoubtedly recognize my own comments. I have attached a screenshot of the post and comments I made last March, as well as a video demonstrating my comment identification process. Even though the comments are matching, Facebook continues to block my account. As my account holds essential work and study-related data, I urgently need access. I have been an active Facebook user since [redacted] and never encountered such an issue before. I trust the Facebook team to resolve this matter promptly. I appreciate your attention to my email. Thank you for your time, and I look forward to a positive resolution. Salhi W.

Dear Facebook Team, I've secured my Creator Account with a two-factor authentication app, but I'm currently experiencing issues with the app. I've tried various ways to access my account, but it's asking for the authentication code that I can't input at the moment. Account: Kevin Bützow Since my account is connected to my phone, I've attempted to use the code generator, but I'm not receiving any codes (for 2 days now)! As I manage multiple pages with hundreds of thousands to millions of followers, it's crucial for me to continue providing content. I kindly ask for your assistance with this matter. My phone number is linked to Facebook ([redacted]63). I'm not sure if the issue is because I'm not receiving any SMS as there is no +49 in front of the number. I've tried editing my number by adding +49 in the app, but the app is not allowing the modification. If you need any other security details (ID) to verify that this is my account, please let me know! I urgently request your help and hope for your support. Thank you in advance! Best regards, Kevin Bützow

I have been facing issues with accessing my "Operation Gift Cards" account for approximately a year now. Despite Facebook's constant messages about resolving the problem, my account was recently disabled. This account is crucial as it provides monthly updates for the Operation Gift Cards program, which involves visiting injured troops at the Walter Reed National Military Hospital in Bethesda MD and Ft. Belvoir VA. None of the typical solutions provided by Facebook have been effective. I am looking to reactivate my account and regain access. Thank you. - Al Meadows

I fell victim to a Bitcoin investment scam after a person I thought was a friend messaged me on Messenger. They promised that if I invested $50 in Bitcoin, I would receive $[redacted] or more on Cash App. To make it appear legitimate, they even sent a picture of their license. I deposited the Bitcoin into a virtual wallet as instructed and provided personal information for verification. Unfortunately, they seized control of my account by changing my password and email linked to my Facebook. I am seeking help to recover my account. Several others have reported the fraudulent activity without success. Despite the frustration of dealing with Facebook support, I understand the challenges they face. I admit I made a mistake due to difficult circumstances.

Hello, I was trying to reach out to you, and through Google, I found one of your email addresses. Hopefully, you can assist me after understanding my situation. Two weeks ago, my Facebook account was hacked, and the hacker is now using it to deceive my friends. Despite contacting Facebook's help center and having my relatives report the issue, nothing has been resolved. The hacker has altered my profile and is pretending to be me, asking my friends for money for match-fixing. I have even involved the Ministry of Interior, but so far, no effective action has been taken. To provide my details: Name: Danijela Milenkovikj Panova Location: Macedonia Old Facebook profile: www.danijela.milenkovic.92 Profile Name: DaniDan DaniDan Original Email: [redacted] (now changed to [redacted]) My password has been changed, and as my Facebook account holds sentimental value, I am deeply concerned about its misuse. It has been distressing to see the lack of immediate response to my pleas for help. The hacker, pretending to be Deni Gomes on Facebook, must be stopped. I regret not securing my account adequately. As a compassionate nurse, I never expected to be targeted in this way. I truly hope for your assistance in recovering my Facebook profile, or at the very least, having it deleted to avoid further issues. This situation weighs heavily on me as I write this message.

Hi, Years ago, when I was younger, I created an account with the email [redacted] The account name is Budder Man. I am having trouble logging in now as it requires an identity check due to logging in from a new device and location. I have the password and reset it successfully, but since I created the account, I have changed devices and moved countries, and the process asks for ID verification which I am unable to provide as it's a dummy account without personal information. I need the email for my business now and would appreciate if the account could be deleted to free up the email address. I am not looking to regain access to the account, just to have it deleted. Kind regards, Ramyar

My ex-fiancé signed me up on Facebook using his email six years ago. Since our split, his new girlfriend has created fake accounts causing numerous issues. Lately, all my accounts have been hacked, passwords changed, and two-factor authentication set up with a fake email. Today, I discovered that my phone number and email are linked to my ex and his girlfriend's names on my Facebook, hindering my access. I need help to regain control of my account as it holds sentimental value including messages and pictures, especially after losing my brother in February. The details associated with my account are: Name: Tina Kendall Phone number: [redacted] Email address: [redacted] I am considering taking legal action against them for stealing from my bank account, unauthorized access to my device functions, and making threats that have endangered me.

Shishir, your account has been locked. We observed unusual activity in your account. This may indicate someone else has used your account without your knowledge. Account lock date: March 19, [redacted] For your security, your profile will not be visible to others on Facebook, and you won't be able to use your account. To unlock your account, we will guide you through some steps.

Dear Sir or Madam, I have been a Facebook user for the past four years. I have always followed the rules and guidelines without any issues. Unfortunately, on May 5, [redacted], a hacker gained access to my account and posted things related to getting a BGMI ID. I play BGMI using this Facebook account, and I have invested over $30,[redacted] in the game. I am worried about losing everything if my account is disabled. I promise to secure my account better to prevent future hacks. Please help me recover my Facebook account. Facebook: ssp Shreyaspatil Password: Zedexplus100 Thank you for your assistance.

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of Facebook Community Standards. I have provided all the necessary identification to prove my authenticity and appeal for the reopening of my account. I kindly request you to review my appeal and reinstate my Facebook account at your earliest convenience. Thank you. Your name: Charan Dhavade Email: [redacted]

On a pedo hunter page, Improved Maximum Exposure, my partner agreed with another person's comment about finding it hypocritical for a pedo hunting page to support the royal family, who spent over 12 million of taxpayers' money to save her son. Regardless of agreeing or not with her, she has the right to express her opinion. Unfortunately, she faced a torrent of abuse, and her and another person's profile pictures were posted on the page, leading to more abuse. When friends tried to defend her, their comments were deleted, and they were blocked. I reported the harassment and bullying to Facebook, but it was deemed not against community standards. This treatment is unacceptable. Please reconsider reviewing this as she has been enduring horrendous abuse for her comments, which is unjust. Some individuals are even calling her names like "nonce," and the page has allowed hurtful comments like wishing harm on her.

I received an email: Hello, Proficient! Thank you for contacting us! We have restored your advertising account. You can now create new ads and manage existing ones. If you have any paused campaigns, you will need to reactivate them to start running the ads within. To enable ad display: 1. Open Ads Manager. 2. Locate the ads you need to enable or disable. 3. In the "Status" column, toggle the switch to the desired position. We apologize for any inconvenience. Thank you for your understanding. Please share your feedback on the appeal process. Leave a review to help us improve. Sincerely, Facebook Ads Team The page is still closed. Please help.

Šãđîk, you have objected to the decision made on May 25, [redacted]. Typically, it takes slightly over a day for us to assess your information. Your Facebook account is currently not visible to others, and you are unable to use it. Our next step involves reevaluating your account; however, our review process may be delayed due to the impact of the coronavirus (COVID-19) pandemic on our available staff. If your account is found to comply with our Community Standards, you will regain access to Facebook. Conversely, if your account is found to violate our Community Standards, it will be permanently disabled, and further objections will not be possible.

I was recently restricted from commenting on Facebook for an expression I used, "spoken like a true idiot," which is commonly used and not directed at any specific individual. I have not engaged in advocating inappropriate behavior or hate speech. Due to the repetitive bans on unfounded reasons, I have become more cautious with my language. I feel unfairly targeted by these actions and will be consulting legal advice for defamation or slander. I have attempted to contact Facebook through various means without acknowledgment. Regards, Simon Toomer.

If you receive a notification about a post that violates Facebook's Community Standards, you can review the reported content by selecting the post or comment in question. You will have the option to learn more about the violation and follow the on-screen instructions for next steps. Depending on the nature of the violation, you can either accept the decision, request a review if you believe the report was made in error, or take steps to secure your account if it was compromised. It's important to be aware that repeated violations or sharing inappropriate content may lead to a permanent block of your account with no option for appeal. Please note that CCM is not affiliated with Facebook and cannot assist in removing any restrictions placed on your account.

I am experiencing an issue with accessing my Facebook account (www.facebook.com/dylanmartin1017). I was suddenly locked out across all my devices and cannot log in, as my 2FA code from the Duo Mobile app is not working. I have tried the options Facebook provides for help, but they are not resolving the issue. Even after attempting password recovery and trusted contacts recovery, I am still stuck at the screen prompting for a code. Unfortunately, the available contact forms are disabled, and the Facebook team members I reached out to were unable to assist with login problems and stopped responding. This has been going on for two weeks now.

Dear Madam or Sir, I hope this message finds you well. I am puzzled as to why my account has been blocked on Facebook. I have completed the necessary account verification process and provided all required information to the platform. Every post I make undergoes careful review to ensure accuracy. I work as a freelance journalist and take pride in sharing truthful information, never engaging in spreading false news. All my posts are void of any discrimination towards individuals or countries. My goal is to inform my followers with honesty and integrity. Kindly specify which post has led to the account blockage as I am confident that I have not violated any of Facebook's Community Guidelines. I am open to cooperating with Facebook to demonstrate my compliance. I have already shared a copy of my identification to confirm my identity and authenticity. I am concerned that my account may be blocked due to my Kurdish heritage and content related to the Kurdish community. I trust you will investigate this matter thoroughly and ensure fairness prevails. My posts reach a significant audience daily, and I am committed to promoting truth and accuracy. If needed, please feel free to review my account or contact me via email. Thank you for your dedication, and I sincerely hope for a swift resolution to unlock my account. Best regards, Fakhereddin Abdi