Bethesda Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about Bethesda customer service, archive #5. It includes a selection of 4 issue(s) reported July 17, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Around a year ago, I purchased the Skyrim: Anniversary Edition for PS4, and it came as a complete disc version, not just an upgrade. I've been enjoying it on my PS4 for quite some time. Recently, I received my PS5 and set up a new PlayStation account. If I link my Bethesda account to the new PlayStation account, will my Anniversary Edition content carry over, or will I have to repurchase it? Also, given that there are no PS5 discs but only PS4, if I need to rebuy, would it have to be for the PS4? Additionally, I'm curious if there is a PS5 enhanced version with improved graphics or performance upgrades available.
Reported by GetHuman-keggynja on lunes, 17 de julio de 2023 13:39
Hello, my ONLY way to contact you after searching EVERYWHERE and wasting a LOT of TIME will be through here: Will Starfield be available on NVIDIA GeForce Now at its release in early September? Yes or No. Please respond clearly and precisely. Many people across various social media groups are holding off on buying the game or an Xbox, etc., awaiting this answer that is NOWHERE to be found, neither from NVIDIA, Bethesda, nor Microsoft, just weeks before the game's release! Please be clear and honest with your future players/fans/enthusiasts (customers). Best regards.
Reported by GetHuman-talarmai on domingo, 6 de agosto de 2023 12:10
I installed the recent Skyrim update yesterday. Following the download, the instructions mentioned clicking on 'Creations' in the game's Main Menu to access or reload mods. Unfortunately, I can't find the Creations option on my Main Menu. I've come across other players online who are facing the same problem. I've uninstalled and reinstalled the game multiple times and performed hard restarts on my XBOX Series X console without success. Unsure what steps to take next. All the mods I previously used are still available on the Bethesda site. The main issue now is how to reintegrate them into my game.
Reported by GetHuman8708748 on miƩrcoles, 6 de diciembre de 2023 20:41
Hello, I am @KT0 from TESO. One week ago, I was banned, and my appeal was rejected. I have been a loyal player for many years despite technical issues. I have purchased DLCs, pre-ordered chapters, and plan to continue supporting the game. I understand the rules and acknowledge my past mistakes. I was banned for engaging in "tea bagging" as retaliation against other players who started it. I have learned my lesson and will not repeat this behavior. I ask for one last chance to have my ban lifted. Thank you for considering my request.
Reported by GetHuman-dimonche on jueves, 8 de febrero de 2024 13:57

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